Q. How do I become a member of ourbrisbane.com?
A. You can find the ourbrisbane.com membership area on the right-hand side of the ourbrisbane.com website. Simply click the ‘sign up now’ link, fill in the form and select ‘create my account’. Remember to keep a copy of your username and password for future use. For privacy reasons we do not keep a record of your password.
Q. How do I find out more about membership before joining as a member?
A. More detail about membership can found under the ‘become a member’ section on the right-hand side of the ourbrisbane.com website.
Q. I have forgotten my membership details. What do I do?
A. If you have forgotten your password you can request a new one by clicking the ‘forgotten password’ link under the membership section on the right-hand side of the website. For privacy reasons we do not keep a record of your password.
If you have forgotten your email address used on sign up, due to privacy reasons you will need to sign up again.
Q. I am having trouble signing in. What should I do?
A. To login to the website you need to have cookies enabled in your browser.
To do this in Internet Explorer, go to View, Internet Options, Advanced. Scroll down to find the Cookies setting and change it as necessary. In Mozilla Firefox, go to Tools, Options, Privacy. Change the cookies setting as necessary.
Q. I am trying to sign up as a member but it says the username I have selected is already taken. What does this mean?
A. This means you will need to select another username as the one you are trying to use already belongs to a member of ourbrisbane.com
Q. What is the nickname/screenname used for?
A. You may choose to use your nickname for discussion forums, reviews or any other user contributed content where you would prefer not to disclose your username.
Q. How do I close my account?
A. You will need to send an enquiries [at] ourbrisbane [dot] com" >email requesting closure. Note closing your account removes all member benefits including your free ourbrisbane.com webmail account.
